To become the leading global partner for brands, empowering them with cutting-edge merchandising, data-driven insights, and seamless execution — shaping the future of retail.
To revolutionize retail merchandising through innovative AI-driven solutions, helping brands enhance their in-store presence and performance while delivering exceptional customer engagement.
At Love In Store, our PRIDE defines who we are and shapes where we are going. It is the heartbeat of our organization and the promise we make to our clients through every interaction, strategy, and execution.
We believe in valuing every team member equally. Guided by policies and supported by managers, we prioritize creating an environment where people are at the heart of what we do. A company that values its people naturally values its customers and business.
We embrace a mindset of “Client First, Company Second, Team Third, and Me Last.” Taking initiative, driving ideas into action, and fostering mutual success for both clients and the organization are at the core of our responsibilities.
We commit to honesty, fairness, and transparency in every interaction. Building trust and protecting our reputation are non-negotiable, as reputations take years to build but moments to lose.
We are relentless in understanding client needs and delivering impactful solutions. Our focus is on creating satisfaction, fostering long-term relationships, and ensuring business continuity through exceptional outcomes.
Execution is the cornerstone of our business. As we grow, we remain steadfast in maintaining the highest standards of execution excellence. Success is achieved not in a single moment but through winning every day..
CORE PRINCIPLES
Foster a culture of innovation, ownership, and agility, encouraging employees to think and act like entrepreneurs in driving business success.
Prioritize client needs by delivering tailored solutions that add measurable value and drive business growth.
Uphold transparency, trust, and ethical standards in all dealings, building long-lasting relationships with clients and partners.
Recognize that the company's true strength lies in its people, investing in their growth, well-being, and success.
Work as one team, promoting cross-functional cooperation to drive success for our clients and within our organization.
Embrace technology and creative solutions to stay ahead of industry trends and provide cutting-edge services.
Love In Store was founded in 2017 with the aim of transforming the B2B service landscape. In the same year, we proudly acquired Reckitt as our very first client, laying the foundation for a journey of trust and excellence. To further solidify our credibility, we won the prestigious P&G Startup Challenge, marking a significant milestone in our early days.
With an ambitious drive to deliver impactful solutions, we launched our Modern Trade services in 2018, supported by robust on-ground operations. This year marked our foray into a dynamic retail landscape, ensuring seamless service delivery and operational efficiency.
In 2019, we revolutionized retail payout systems with the launch of Account Mein, our Direct-to-Bank Payment Solution. This innovative service streamlined payout processes, enhancing transparency and ease. By the end of the year, we achieved an impressive payout disbursement milestone of INR 125 Cr+, setting new standards in the industry.
Our commitment to excellence saw rapid expansion in 2020, with 3000+ manpower operating across 300+ cities in India. This extensive network allowed us to meet diverse client needs while maintaining our focus on quality and efficiency, even during challenging times.
In 2021, we embraced cutting-edge innovations to redefine retail operations — from AI-Based Photo Audits ensuring precise shelf visibility, to Video KYC for seamless verification. We also introduced Video Bot Engagement to enhance consumer interactions, reinforcing our commitment to tech-driven solutions.
2022 was a pivotal year as we entered the E-Commerce space with state-of-the-art solutions. Love In Store became the only Omni Player in the industry, offering end-to-end services across multiple channels. We also developed Spider, an in-house web crawler designed to provide smarter insights and competitive advantage.
In 2023, we partnered with 64+ clients and expanded to 7000+ manpower across 550+ cities nationwide. With over 80+ projects successfully managed, Love In Store continued to lead the way in delivering exceptional services and innovative solutions.
In 2024, Love In Store solidified its position as one of India's leading B2B services companies, catering to 95+ prestigious clients with a robust workforce of over 10,000 field team members across 650+ cities managing 100+ projects.
In October 2024, we reached the historical milestone of going global — officially commencing operations in Indonesia and the UAE, upgrading our workforce to over 10,000 and making Love In Store one of the key players in the global retail services market.
